Monthly Archives: April 2014

I just bought a report – where is it?

Once purchased, all reports (company and director) and documents are delivered straight to your online account. They are not delivered by email. Our only services that involve receiving email are the Company Tracker and Lifetime Company Tracker.

To view reports and documents after you have purchased them, simply login and then select the relevant box from your account:

You’ll then be presented with a list of all your purchased reports or documents (depending on what you selected) which you can then open.

Please leave a comment if you have any questions.

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Straight From Feefo: Finding Director Information

In this series of posts we’ll be looking at questions we’re asked on Feefo

Feefo is an independent reviews site that allows our customers to leave feedback about our company credit check services. As well being handy for dealing with any issues that we were unaware of, it’s also another platform for customers to ask questions regarding our products.

In this series of blog posts, we are going to a look at a recent Feefo question and answer it (don’t worry; we’ll always have left a response on Feefo beforehand!). Let’s get started.

On 31/03/14 we were asked:

I wanted to find out all the current directors of the companies. How do I do this?

There are two ways to find this out: Continue reading

Company Trackers, Lifetime Company Trackers & Valid Email Addresses

Are you using an email address that is checked regularly?

If you set up a company tracker (the standard tracker is £2.50 plus VAT, the lifetime tracker is £4.95 plus VAT), we’ll send an email alert whenever your tracked limited company makes a change with Companies House; this could be anything from filing an annual return to resigning a director.

For company trackers to run correctly, it’s vital that your account is set up with a valid email address that is checked regularly. Otherwise the alerts will go unnoticed.

To check/change your account’s email address:

Login > My Details > Email > Save

Comment if you have any questions!

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Adding a report and locating the Director information

In this demo I’m going to show you how to add a company credit report to your account and then locate the director information.

Please note that director information can be found in our Standard Credit and Fully Comprehensive company credit reports.

For the purposes of the demo, I proceeded as a subscription customer. This meant that after I logged in, I did not need enter the payment information. If you are a new customer or a customer who does not have a subscription package, the only difference is that once you have clicked ‘Add to Basket’, you will need to sign up (or log in) and make payment. The report can then be found in your account under ‘My Company Reports’.

Brought to you by Mathew Aitken at …